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Our Melbourne Hydroponic Shop

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STAGE 4 RESTRICTIONS EASING UPDATE 25/10/2020

With the easing of Stage 4 restrictions across Melbourne, our Excel Team is back at the warehouse/showroom doing what we love in line with our COVID safe plan.
This means we can deliver our full suite of service and sales for all wholesale, trade and retail clients from Wednesday 28th of October 2020.
Retail customers residence should be within 25km radius of the showroom, during the current roadmap to recovery restriction with further easing from November 9.
As a condition of entry to our showroom, all clients and staff must wear Face Mask at all times and keep 1.5m apart complying with state governement directive.
If you require any assistance please contact us on 03 9495 0083 or info@exceldistributors.com.au and a member of our team can arrange assistance.

We hope to see you all soon!

Change of trading hours from Wednesday 28/10/2020 until further notice:
Monday - Friday: 9:00 am - 5:00 pm
Saturday - Sunday: Closed
Public Holiday: Closed

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STAGE 4 COVID-19 PROTOCOLS 1/8/2020

As of Thursday 6th of August 2020, our trade outlet will remain open and operate with new regulations and measures in place.
As a fertiliser manufacturer, we can remain in operation with Covid protocols in place.
We have a COVID safe plan and comply with Worksafe and Vic Police enforcement requirements.
We are practising strict hygiene and physical distancing measures and contactless sales. 
All non-essential staff members are working from home as we work hard to maintain a COVID free workplace.
All trade orders can be placed by phone on 0394950083, on line, or by email to sales@exceldistributors.com.au, and can be still collected from our drive through service with contactless measures, or alternatively be delivered by couriers or us. Make sure to specify your delivery or collect option when placing an order.
Entry into our showroom won't be permited from 6/8/20 until further notice.
We are temporarily suspending Saturdays, and reducing Monday to Friday warehouse operations for Order and Collect for the period of 6 weeks of stage 4 restrictions.
Temporary Warehouse Trading Hours for Order & Collect from 6/8/20 - 13/9/20 (now extended till 28/9/20)
Monday, Wednesday, Friday : Open 9-2pm (Phone, Email, Collect or Ship)
Tuesday, Thursday, Saturday, Sunday : Closed (Web, Email, Facebook Only)
Our Wholesale and distribution division remains unchanged.

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We thank you all for your support, best wishes and stay Safe! Regards Excel team.
 

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Stage 3.2 COVID-19 Update Notice

We're OPEN with Social Distancing, Sanitizing measures and face coverings requirements in place.

as Melbourne metro and Mitchell shire will enter new regulations from Thursday 23/7/20, we at Excel will still be operating with these new requirements in place. In addition to social distancing, regular cleaning and sterilising, sanitizing and limit of 10 customers at the time inside, anyone entering will also be required to wear a face covering. Masks, bandanas, scarves or cloth may be used. Hefty penalties do apply and these new regulations are being enforced by Victorian government and local authorities. We thank you for your understanding.
Our trading hours remain unchanged.

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Excel DistributorsPty Ltd, THC Australia, ExcelAire and Agrolux, are now entering a revised phase in the manner in which we conduct business with our clients.
We would like to let you know that Excel DistributorsP/L including our Horticultural division will remain open for business throughout the crisis as long as permitted.
We have implemented strict social distancing and hygiene policies throughout the workplace and some team members will be working from home.
Additionally, to create appropriate perimeters between clients and staff, our gates & shopfront may be sealed at our branch entry points.
It is now preferable that clients contact our Excel team staff via phone, email or text to place orders for deliveries. Our team will still take orders & dispatch all your stock requirements. You will be contacted in advance notifying of delivery schedule.
We would appreciate you'll be available to unload these deliveries at drop-off either with your machinery due to hygiene reasons or in keeping with appropriate social distancing measures.
If you would still like to call & collect orders from our branch, Excel Distributors Group will also continue to facilitate that. Once again, please contact us in advance so your order can be picked & ready for loading upon arrival. Our clients will be politely asked to remain in your vehicle whilst being loaded.
In the likely event of a complete shutdown here in Australia, we envisage that we may still be permitted to trade, as we all provide important support to production agriculture.
We trust you understand these new measures are to protect everybody including staff, clients & the wider community as the COVID-19 situation is brought under control.
We can be contacted by phone, email or using social platform should you have any query.
Further notices and or changes will be posted.
All the best to our clients and families during this challenging period. Excel team.

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